Qualifications

• Bachelors degree in computer technology, computer programming, information technology, or arelated field (required).
• At least three years of experience supporting end users/help desk.
• Defines problems, collects data, establishes facts, and draws valid conclusions.
• Interprets anextensive variety of technical instructions in mathematical or diagram form and deals with severalabstract and concrete variables.
• Understands information systems, technician support; provides system analysis andcomprehensive computer software support/help.
• Writes routine reports and correspondence.
• Utilizes common-sense understanding in order to carry out written, oral, or diagrammedinstructions.
• Deals with problems involving several known variables in situations of routine nature.
• Plans the time, method, manner, and/or performance sequence of own work; occasionally assists inplanning work assignments perfo...