• Analyze business requirements and translate them into functional and system specifications.
• Provide day-to-day system support, including issue analysis, troubleshooting, and root cause identification.
• Act as the key liaison between business stakeholders, IT teams, and vendors for system enhancements and issue resolution.
• Prepare and maintain system documentation such as functional specifications, process flows, and impact assessments.
• Support change management activities including impact analysis, documentation, and coordination of system changes.
• Participate in User Acceptance Testing (UAT), including test case preparation, execution support, and defect tracking.
• Ensure system changes comply with internal policies, security standards, and regulatory requirements.
• Assist in audits by providing required system documentation and supporting evidence.

Job Role : System Analyst