Switchboard Shift Operator | University Hospitals Bristol and Weston NHS Foundation Trust

Employer: University Hospitals Bristol and Weston NHS Foundation Trust

Location: Bristol, BS2 8HW

Contract Type: Permanent

Hours: Full time

Disability Confident: Yes

Closing Date: 28/06/2026

Responsibilities

• Provide an efficient switchboard and information service 24/7 to all staff and customers of the Trust.
• Carry out all responsibilities of an operator in a pleasant, courteous and professional manner at all times.
• Use own initiative when dealing with situations outside procedure parameters, ensuring an appropriate and empathetic response.
• Act as first point of contact for the Trust’s nine hospitals, receiving and distributing calls from the public, GP’s, internal callers, other hospitals and agencies.
• Connect calls to extensions, ...