Join our client's prestigious automotive brand as a Switchboard Manager, where you will lead the centralised customer contact function across Park Lane and Park Royal.

This pivotal leadership role ensures every telephone interaction reflects a professional, efficient and premium brand experience, while guiding a high-performing team to deliver exceptional service standards.

Previous leadership experience within luxury automotive, luxury retail, or premium hospitality environments is essential.

This full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites.

Hours of work are between 7:45am - 20:00pm depending on day and shift.

Your Time at Work

You will lead the delivery of a seamless, premium telephone experience, setting the standard for service, performance, and continuous improvement.

- Lead, coach, and develop a high-performing Switchboard team
- Manage ro...