Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Support Technician II.
Location: New London, CT.
Position Summary:
Support Technician II provides front-line technical support to faculty, staff, and students while assisting with the administration and maintenance of campus technology systems.
This role requires strong customer service orientation, technical troubleshooting skills, and the ability to work collaboratively within the Office of Information Technology (Client).
Key Responsibilities:
Provide Tier I & II support for hardware, software, and networking issues for faculty, staff, and students.