GENERAL SUMMARY:

The Support Specialist is a support role crucial in the centralized Payor Audit department for Medical Record request submissions, appeal tracking, and resolution process. Responsible for obtaining and tracking approvals, denials, and additional information requests received from third party payers within the EMR.

The position will be working within the EPIC system doing data entry and processing audit letters on a daily basis

EDUCATION/EXPERIENCE REQUIRED:

+ High School Diploma/G.E.D.

+ Minimum one (1) year of experience in healthcare or related field to gain in-depth understanding of organizational policies and procedures.

+ Strong oral and written communication skills required.

+ Proficiency in computer skills required.

+ Coding knowledge preferred.

+ Clinical terminology preferred.

+ Experience working in Epic preferred.


Additional I...