Junior Client Support SpecialistPosition Overview
We are seeking a motivated and customer-focused Junior Client Support Specialist to join a growing client services team. This role serves as the primary point of contact for business clients, providing support, troubleshooting, and education on workforce management, payroll, benefits, and business technology solutions.
The ideal candidate is a strong communicator, enjoys solving problems, and can confidently navigate multiple systems while delivering an exceptional customer experience. Every day brings new client questions and unique challenges, making this an excellent opportunity for individuals who thrive in a fast-paced, client-facing environment.
Key Responsibilities

+ Serve as the first point of contact for client inquiries via phone, email, and case management systems.

+ Research, troubleshoot, and resolve client issues related to payroll, benefits, HR, and technology platforms.

+ Manage client...