Description
We are looking for a skilled IT Support Specialist to provide technical assistance and support for hardware, software, and network-related issues. The ideal candidate should have strong troubleshooting skills and a good understanding of computer systems.
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Key Responsibilities:
• Troubleshoot hardware and software issues in a timely manner
• Support software applications, including KINDL system
• Handle incident and service requests using ticketing system
• Support users with login, password resets, and access issues
• Monitor system performance and ensure systems are running efficiently
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Required Skills & Qualifications:
• Basic knowledge of computer hardware and software troubleshooting
• Familiarity with Windows operating systems and common applications
• Experience with ticketing systems is a plus
• Good problem-solving and communication skills ...