Your Role
and What You'll Be DoingThe Support Services Team Leader will assist with the day-to-day management of the PAs based in offices across the UK supporting our teams and clients within Personal Injury. This includes the development and maintenance of appropriate processes (in-line with agreed department processes) that will improve service levels and cost-effectiveness. This role will supervise, co-ordinate and lead the activities of the support functions. There will be significant focus on continual performance improvement throughout the team to ensure operational efficiency.
This is a hybrid role, with two days office attendance in our Manchester office per week.
As a Support Services Team Leader, you’ll: