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Support Engineer - Singapore

Company

SonarSource

Location

Singapore, Singapore

Type

Employee / Full-Time

What you will do

  • Help customers integrate our solutions across their development pipeline. It means helping with the technical integration with developer IDE, ALMs, and Continuous Integration chain; the integration to software lifecycle (SCM, build, test), and the integration to existing business applications (identity provider, database, etc.).

  • Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation and managing customer relationships all along the way.

  • Collaborate with Sales and Consultants to improve overall customer experience and make sure that our Service offering brings maximum value to our customers.

  • Work with the rest of the team to listen, challenge, and refine customers feedback to feed discussions with product teams and shape product evolutions.

  • Have a voice in enhancing the way we work.

  • Experience and qualifica...

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