This role monitors performance across supporting supply chain systems such as Order Management Systems (OMS), customer communication and customer return platforms, as well as maintaining system rules and logic as per business priorities and decisions. The executive will be involved in various projects throughout supply chain development ranging from warehouse to carrier to technical to returns projects and tasked with supporting the continuous improvement initiatives put in place. The advisor will also analyse end to end performance and troubleshoot across our supply chain where we could improve and be part of the think tank for improving our customer proposition. This role maintains stability of the current logic and processes for all digital orders.
Roles & Responsibilities: