Summary The Veterans Canteen Service (VCS) is seeking experienced and motivated Supervisory Health Tech (Opticians) to support operations within the VCS Optical Shop at the Houston, TX VA Medical Center. This position plays a critical role in delivering exceptional service by coordinating optical operations and serving as a key liaison between VCS, eye clinic providers and prosthetics teams. Join us and help enhance the experience for our Nation's Veterans. Responsibilities Duties include, but are not limited to the following: Customer Service & Patient Assistance: Greets customers entering the Optical Shop, responds to inquiries, and guides product pricing, availability, and estimated delivery timelines for eyewear. Supervisory Leadership & Personnel Management: Oversees all personnel functions related to Optician staff, including supervision, performance oversight, and daily operational management. Workload Coordination & Team Oversight: Assigns duties, distributes workload, and moni...