Team Management: Assign daily tasks, manage shift schedules, and delegate responsibilities to maximize efficiency.

Performance Tracking: Monitor Key Performance Indicators (KPIs), evaluate staff performance, and provide constructive feedback.

Training & Onboarding: Mentor new hires, identify skill gaps, and coordinate coaching or workshops.

Policy Compliance: Enforce safety guidelines, industry regulations, and internal company policies.

Conflict Resolution: Act as the first point of contact for customer complaints and employee disputes, ensuring prompt resolution.

Reporting: Compile performance data and communicate operational updates to senior management