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Supervisor HR/contact Center (Bilingüe) (Heroica Puebla de Zaragoza)

Company

Link-Worldwide

Location

puebla de zaragoza, puebla de zaragoza

Type

Full-time

Position Summary Key Responsibilities Team Leadership & Management
  • Supervise and support a team responsible for onboarding, I-9 verification, and payroll support.
  • Provide coaching, performance feedback, and development opportunities to team members.
Onboarding & Compliance
  • Oversee all Caregiver background check and onboarding processes.
  • Monitor training completion for Caregivers and ensure compliance with regulatory and internal standards.
  • Identify and address gaps in the onboarding process to improve efficiency and experience.
Cross-Functional Collaboration
  • Serve as a liaison between Recruiting, HR/Payroll, and Caregiver Experience teams to resolve onboarding and hiring issues.
  • Collaborate with internal stakeholders to streamline processes and ensure alignment across departments.
Systems & Reporting
  • Generate reports and analyze onboarding metri...

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