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Supervisor de Servicio

Company

TRUMPF

Location

Apodaca, Nuevo Leon

Type

Full time

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Funciones:

  • Supervisar y coordinar las actividades de los Ingenieros de Servicio en Campo, asegurando el cumplimiento de los estándares de servicio y atención al cliente.
  • Mantener actualizado el sistema de administración de casos (SIS), garantizando el registro correcto y oportuno de las actividades de servicio.
  • Brindar atención y seguimiento 24/7 a cuentas clave (Key Accounts), asegur...
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