Online Remote Summary The primary responsibility is to support student account operations by assisting with payment collection efforts for active students, including account follow-up, payment processing, record maintenance, and account status updates.
Monitors outstanding balances and past-due accounts while maintaining accurate documentation related to collection activities.
Also provides support for inactive account collections and additional departmental projects as needed to support overall student account functions and operational efficiency.
Essential Duties and Responsibilities • Provide exceptional customer service to our prospective and in-house students. • Responsible for all in school collections and will work with inactive collections as assigned. • Assist students with student financial aid questions or escalate to proper channels for resolutions. • Collaborate with the campus staff as needed to offer payment option...