Provides technical expertise for pre-sales opportunities, installation, and post-sales maintenance of Commercial Services products, ensuring the systems function.
Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades.
Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis.
Develops and applies technology for customers’ use.
Proactively develops innovative solutions and programs to enhance business opportunities.
Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams.
Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and ins...