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Strategic Partnerships / Customer Success Manager

Company

Paddington Robotics

Location

london, england

Type

Full-time

TL;DR This role is for you if you go above and beyond to ensure your Customers are happy! You’ll be comfortable solving challenges across Commercial, Operations and Account Management, as the face of Paddington Robotics working directly alongside Customers. No two days will be the same, but you can expect to:

  • Be responsible for ensuring the successful delivery and operations of our robots onto Customer sites.
  • Identify and follow up on opportunity areas for account growth.
  • Develop a proposal for Customer Success / Field Service teams, able to service increasing numbers of sites and Customers.
  • Work closely (most likely daily) with our C-team on deployment status, metrics, and any operational issues.
  • Proactively identify opportunities for improvement, and work closely with Product and Engineering teams to facilitate.
  • Deliver real-world impact, today, using cutting-edge robotics.

About Paddington...

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