We’re hiring a Strategic Customer Success Manager to own and grow a small portfolio of Hiya’s most strategic Nordic customers. This role sits at a critical point of growth, with several major customers launching and scaling rapidly. This is a post‑sales “quarterback” role. You’ll drive adoption, lead complex programs, deliver measurable value, and unlock multi‑million dollar growth within a focused set of high‑value telecom accounts. You’ll operate across executive engagement, technical delivery, and commercial expansion—bringing structure to ambiguity and momentum to complex environments.