Location

North East

Job Purpose:

To lead end-to-end store operations, drive sales and profitability, ensure strong customer experience, and maintain operational excellence. The role requires a strong understanding of grocery retail, QSR/Hotel service standards, P&L management, and shrinkage control.

Key Responsibilities:

1. Store Operations Management

• Manage complete store operations including grocery, fresh, FMCG, and support functions.
• Ensure SOP adherence, hygiene, food safety, and statutory compliance.
• Maintain store readiness, visual merchandising, and planogram compliance.
• Ensure smooth coordination between departments and support teams.

2. Sales, Revenue & P&L Management

• Own store-level P...