Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Tasks

• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Personal suitability

• Adaptability
• Efficiency
• Energetic
• Proactive
• Client focus
• Flexibility