About the Role

Ffern makes a new natural perfume for every season of the year. Our Soho store is a rare thing: a physical space that brings that world to life. You will lead it.

Job Requirements

• Lead, inspire and develop a high-performing team.
• Build a culture that reflects Ffern's values - considered, curious, deeply human - and handle all people leadership with care, clarity and honesty.
• Own all store operations end to end. Maintain high standards across visual merchandising, stock management and back of house. The store should feel calm, beautiful and intentional at all times.
• Take full responsibility for health, safety and wellbeing, creating a safe environment for both team and visitors.
• Lead the store to meet and exceed targets.
• Use data and insight to make smart decisions, manage budgets with care, and take a proactive approach to loss prevention.
• Set the standard on the floor. De...