Position Overview

The job holder (JH) is responsible for leading the store team to deliver exceptional customer service and achieve sales targets while maintaining high levels of in-store execution. This role drives sustainable sales growth, manages budgets, and ensures effective operational processes. The JH will use their strong communication, leadership, and analytical skills to inspire the team and optimize sales performance.

Key Responsibilities

Financial Performance

• Drive, monitor, and review sales performance to ensure the store meets its sales targets.
• Conduct monthly performance reviews with the sales team, focusing on category performance and action plans for improvement.
• Implement strategies to ensure 100% execution of promotional programs for EXCLUSIVE products and provide feedback on their effectiveness.
• Manage and control the store’s approved OPEX budget, including utilities, wrap supplies, st...