Westmount - Store 238, 4872 Sherbrooke Street West, Westmount, Quebec, Canada

Job Description

Reporting to the District Manager, the Store Manager creates and maintains the Roots Experience for our customers and employees. Key to this role is leadership building, succession planning and coaching. The Store Manager is responsible for modeling and acting in accordance with Roots guiding principles and beliefs.

Key Job Responsibilities:

• Achieve store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity.
• Provides ongoing selling skills coaching and development based on each staff member's individual strengths and weaknesses in order to achieve their personal sales goals.
• Establishes appropriate action plans to improve each individual's performance and productivity
• Ensures that customer loyalty is built a...