Responsibilities Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store merchandising strategy and standards Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Qualifications & Experience A Matric certificate. Minimum 3 years retail experience with a minimum of 1 year store leadership experience. Skills Builds Customer Loyalty Customer Service Delivery Customer Value Management Customer-Focused Approach Effectively Presents Solutions Initiates Compelling Sales Conversations Knows the Buying Influences Leverages Digital Communications with Customers Manages Resistance Managing the Sales Process Navigates Customer Challenges Negotiation & Selling Planning & Organizing Policy & procedures Strategic Sal...