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SRE Program Manager

Company

Tata Consultancy Services

Location

toronto, on

Type

Full-time

Skills Required

  • Define and own the SRE transformation roadmap aligned with business objectives and platform priorities.
  • Strong understanding of SRE principles(SLOSLI, error budgets, toil management, observability).
  • Lead SRE maturity assessments across Observability, Incident Management, Problem Management, ShiftLeft, and Operational Readiness.
  • Establish and govern SRE operating models, including engagement with Dev, Ops, Security, and Architecture teams.
  • Drive adoption of SLOs, SLIs, SLAs, and error budgets across critical services.
  • Act as the primary interface between engineering teams, service management, leadership, and external partners.
  • Manage Mult workstream SRE programs, ensuring delivery against scope, timelines, risks, and dependencies.
  • Prepare executive level status updates, dashboards, and steering committee communications.
  • Oversee improvements in incident reduction, MTTR, av...

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