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SRE Program Manager
Company
Tata Consultancy Services
Location
toronto, on
Type
Full-time
Skills Required
Define and own the SRE transformation roadmap aligned with business objectives and platform priorities.
Strong understanding of SRE principles(SLOSLI, error budgets, toil management, observability).
Lead SRE maturity assessments across Observability, Incident Management, Problem Management, ShiftLeft, and Operational Readiness.
Establish and govern SRE operating models, including engagement with Dev, Ops, Security, and Architecture teams.
Drive adoption of SLOs, SLIs, SLAs, and error budgets across critical services.
Act as the primary interface between engineering teams, service management, leadership, and external partners.
Manage Mult workstream SRE programs, ensuring delivery against scope, timelines, risks, and dependencies.
Prepare executive level status updates, dashboards, and steering committee communications.
Oversee improvements in incident reduction, MTTR, av...
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