Job Purpose
Supports the invoicing, payment processing, and account reconciliation processes, ensuring timely collection of outstanding payments. This helps maintain accurate financial records, resolve billing issues, and collaborate with internal teams to ensure smooth operations and cash flow.
Key Accountability Areas
Invoicing and Payment Processing
- Assist in preparing and issuing customer invoices accurately and on time.
- Apply incoming payments to customer accounts.
- Ensure all transactions are properly documented.
Accounts Monitoring and Collections
- Monitor customer accounts for non-payment, delayed payment, and irregularities.
- Perform collection activities, including contacting customers via phone or email.
Account Reconciliation and Reporting
- Reconcile the accounts receivable ledger to ensure all payments are accurately recorded and poste...