The position will actively provide international forwarding and supply chain office support to meet warehouse operational needs. Provide world class customer service and solutions in order to ensure complete customers’ satisfaction.
Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers Support all inbound and outbound office functions to include distribution, cross-dock, CFS, and FTZ. Assist with the implementation of new clients on current warehouse management system and set up initial processes for customer service activities and client invoicing Manage the accuracy and integrity of CFS, FTZ and other business documents throughout the document’s life cycle, which includes filing, retrieving and archiving Ensure invoice are accuracy and timely in accordance with the customer's most recent rate agreement. Assist in auditing cost sheets to ensure AS400 ...