Reporting to theLead.IT Support. The Senior Technician role provides high-level, white-glove technical support to executive leadership as VPs and upper executive positions. The position is responsible for leading and overseeing the global video conferencing environment, including architecture design, standardization, and operational excellence. This role serves as the primary technical owner for major board meetings, earnings calls, town halls, any large important meeting including executives or board members, requiring sensitive setup and ensuring flawless execution. Supporting the executive team and as a trusted technical advisor and delivering advanced technical support for complex issues requiring strong understanding of IT processes. The Senior technical Support will drive the implementation of best practices and technologies to enhance support services and align with GILDAN's business objectives providing onsite support and is the Technical lea...