Job Title: SAP OTC Solution architect
Experience Required: 5+ Years
Job Summary:
We are seeking a seasoned SAP SD Support Consultant with over 8 years of hands-on experience in SAP Sales and Distribution module. The ideal candidate will be responsible for providing L2/L3 support, resolving incidents, managing service requests, and ensuring smooth business operations in the SAP SD landscape. Experience in integration with MM, FI, and logistics modules is essential.
Key Responsibilities:
Provide day-to-day support for SAP SD module including order management, pricing, billing, shipping, and credit management.
Support active projects including Hypercare.
Analyze and resolve incidents, service requests, and change requests within defined SLAs.
Collaborate with business users to understand issues and provide functional solutions.
Perform root cause analysis and implem...