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Sr. Operations Manager - Citizens House of Blues

Company

HOB Entertainment, LLC

Location

Boston, Massachusetts

Type

Full time

THE JOB

We are seeking a motivated and experienced individual to work with the Venue Management team in Boston, Massachusetts. The Senior Operations Manager position exercises overall responsibility for facility operations, partnering with the leadership team in the market. The Operations Manager is responsible for ensuring successful execution of events and maintaining a safe, clean, and welcoming environment for staff, artists, and guests. This is an exempt role, reporting to the General Manager.

WHAT THIS ROLE WILL DO

TeamMember Recruitment, Training, Development and Management Responsibilities:

  • Recruit and/or interview Manager and Supervisor candidates
  • Recruit, hire and train hourly, non-exempt TeamMembers
  • Conduct annual performance appraisal of TeamMembers
  • Provide concise information for Manager appraisals
  • Provide developmental action plans for TeamMembers, when required
  • Conduct disci...
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