Responsibilities ·       Develop and deliver advanced data reporting and analytics solutions to support operational decision-making. ·       Design and optimize Power BI solutions, including DAX measures, Power Query transformations, and data modeling for performance and scalability. ·       Write and maintain complex SQL Server queries, stored procedures, and functions, ensuring performance tuning and best practices. ·       Build Python-based data pipelines, scripts, and API integrations for automation and advanced analytics. ·       Work with Generative AI tools and architectures, including Large Language Models (LLMs), Prompt Engineering, Retrieval-Augmented Generation (RAG) applications, and platforms such as Google Gemini and OpenAI. ·       Leverage ServiceNow for reporting and analysis of ticketing data, providing operational insights and improvement opportunities. ·       Utilize Microsoft Copilot and other AI assistants to ...