Must have at least 1 year experience as a Sr. Manager, Training & Quality
Must be willing to work onsite in San Lazaro
Effective communication skills, both written and verbal
Proficient in Microsoft Office
Ability to multi-task and meet timelines on deliverables
Experience in handling healthcare program
What's in it for you
?Day 1 HM
OCompetitive Compensatio
nCareer Growt
hEssential Functions/Core Responsibilitie
sMonitors, evaluates and/or audits a sampling of inbound and/or outbound calls and other contact methods including chat and emai
lReports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners