Sr. Manager - AI Innovation & Research - Personal Financial Management

New York, NY, United States

**Job Description**

Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand.

We are looking for a Product Manager to help build agentic Personal Financial Management experiences for Amex Card Members within AI/LLM partner channels. This role will focus on bringing Amex account, servicing, and product capabilities into partner experiences, enabling Card Members to better understand, manage, and take action on their financial relationship with American Express through AI-powered interactions. Examples may include account insights, transaction history, payments, transfers, product exploration, and personalized ...