Job Description:

Reporting to the Chief Information Officer, the Senior Director, Infrastructure Services will be responsible for the strategic planning, design, and operational excellence of our nationwide data center fleet, hybrid cloud platforms, and virtualization technologies. This role demands a hands-on leader who can drive innovation, champion continuous improvement, and ensure all infrastructure aligns with business objectives for reliability, scalability, cost-effectiveness, and customer satisfaction.

Key Responsibilities and Essential Job Functions

Strategic Infrastructure Leadership:

· Define and execute the long-term infrastructure roadmap, aligning technology investments with business growth and customer needs. Serve as subject-matter expert and senior escalation point, directly contributing to architecture, design, and critical incident resolution.

Artificial Intelligence & Innovation:

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