Sr, ServiceNow Business Analyst – ServiceNow / Enterprise Architecture

Location: Hybrid (2 days onsite, 3 days remote)

Contract: July 2026 – July 2027 (with extension possibility)

Mandatory: CBAP certification (IIBA). (Please do not apply if you don't have CBAP certification)

Overview

We are seeking a Sr, ServiceNow Business Analyst to support our client in an Application Portfolio Modernization program. The role will work with business, IT, and architecture teams to analyze legacy applications, define modernization strategies, and support ServiceNow Enterprise Architecture, CMDB, and Application Portfolio Management initiatives.

Key Responsibilities

• Gather and document business and technical requirements.
• Create BRDs, functional documents, user stories, process maps, and workflows.
• Analyze legacy applications (MS Access, VB6, PHP, .NET) and support modernization initia...