Our client helps U. S.-based campground and RV park operators sell more stays and run day-to-day reservations smoothly. They do this through a combination of a business platform for operators (to manage reservations, guest communication, and day-to-day booking operations) and a traveler-facing marketplace that helps parks get discovered and generate additional demand.

HQ: Austin, TX (distributed team)
Customers: U. S.-based campground and RV park operators
Team size: ~35

We are seeking a versatile and customer-focused Senior Account Manager to manage customer relationships, drive retention, reduce churn, and ensure long-term customer success within a B2 B Saa S environment. This role combines Account Management, Customer Success, Support, and Onboarding responsibilities. The adecuado candidate is tech‑savvy, AI‑enabled, adaptable, and comfortable working across Sales, Support, Product, Finance, Support, and Onboarding teams. This pe...