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SPECIALIZED SALES II-SECURITY

Company

Lumen

Location

United States, United States

Type

Full-time

The Role

The Security Sales Specialist is responsible for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan. Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.

The Main Responsibilities


  • Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date management (automated date setting, and AI driven ECDs). Use cases span service delivery, enterprise field, and enterprise repair. U...
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