Drive technological performance at UAP as a Specialized IT Support Technician. Address complex incidents and enhance daily store operations through technology optimization.
In your role with UAP's Store Support team, you'll tackle intricate IT challenges while ensuring compliance and stability in our technology environments. Your leadership will empower Level 1 Support teams and ensure that operational goals are met effectively. Join us in making impactful contributions across our store operations.
Key Responsibilities:
• Resolve critical incidents affecting technology performance
• Act as the technical escalation for Level 1 support
• Implement and manage in-store IT equipment deployments
• Collaborate with vendors to maintain equipment inventories
• Test and validate new technology solutions with project teams
Requirements:
• Diploma or degree in Computer Science or a relevant field
• 3 to 5 years of experience in IT support
• Familiarity with ticketi...