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Specialist, Sales Order Operations (Contract)

Company

Johnson Controls

Location

petaling jaya, selangor

Type

Full-time

Overview

The Specialist, Sales Order Operations is responsible for receiving, processing, and following up on highly complex sales orders in close collaboration with Sales teams. This role ensures the accuracy, compliance, and efficiency of all sales order activities throughout the order lifecycle, contributing to operational excellence and customer satisfaction.

Responsibilities

  • Receive, review, and process highly complex sales orders from Sales teams.
  • Perform daily order creation, maintenance, and validation, ensuring accuracy and completeness of order data.
  • Ensure all sales orders comply with established business processes, policies, and controls.
  • Execute end-to-end order lifecycle activities in SAP, including order entry, updates, monitoring, and follow-up actions.
  • Coordinate effectively with Sales, Finance, and other cross-functional teams to resolve order discrepancies, pricing issues, and delivery concerns. ...

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