Monitor and manage inbound orders for EDI accounts and process manual orders in SAP for non-EDI accountsInclusive of Retail Partner and FSSInclusive of saleable/non-saleable
Serves as the primary point of contact for field sales, counter, sales planner, commercial, and distribution teams for:Order management validation ShipmentsNew launch and promotional program allocations ELC-owned counter requirementsDoor openingService level details
Review open order reports daily (import into spreadsheets to analyze), communicate and recommend decisions
Address/Investigate and action orders as required with priority to ensure orders are completed timely to ensure shipping schedules are met
Proactive management with commercial team to alert on out-of-stock situations
Alert commercial team of inventory status including counter inventory
Inform commercial team and retailers of Customer purchase order (PO) errors and su...