Brief Summary: Join a dynamic team as a Specialist in Product IT, where you will leverage your knowledge of healthcare IT to support customer needs and enhance product functionality.
Responsibilities - Acquire comprehensive knowledge of IT products, software functionalities, and healthcare workflows.
- Engage in product training programs and self-development initiatives.
- Collaborate with senior team members to address customer requirements.
- Develop an understanding of laboratory workflows, middleware, and healthcare software integration.
- Stay informed on product enhancements and software updates.
- Assist with software installations, configurations, testing, and implementations.
- Provide first-line support for customer queries related to healthcare software.
- Conduct basic troubleshooting under the guidance of experienced colleagues.
- Participate in preventive maintenance and system ...