Address member complaints about battery and damage incidents effectively in this rewarding role. Your skills in investigation and resolution will ensure fairness for all parties.
In the Damage Claims Specialist role, your responsibilities will include investigating battery and damage claims referred to you from Members. You will analyze liability issues and facilitate resolutions while ensuring compliance with departmental procedures. Clear communication with tow facilities and Members is essential for managing claims effectively and closing files accurately.
Key Responsibilities:
• Manage battery and damage complaints from Members
• Investigate and determine liability related to towing
• Communicate updates to Members and tow providers
• Ensure adherence to departmental procedures and timelines
• Maintain accurate documentation for each claim
Requirements:
• Post-secondary degree or diploma necessary
• Valid G driver’s license for site travel
• Minimum...