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Specialist, Customer Operations (Part Time)

Company

ZUS COFFEE

Location

subang jaya, selangor

Type

Full-time

Customer Support and Communication

  • Handle customer inquiries via live chat, email, and other digital platforms professionally and promptly.
  • Provide accurate product, order, and account information to both B2B and B2C customers.
  • Manage escalations effectively, ensuring quick resolutions and maintaining customer trust.

Order and E-commerce Management

  • Support order processing, updates, and tracking for customers across multiple e-comm...

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