Job Title: Technical Support Analyst AutoCAD / Revit / 3DS Max

Company: Movate (formerly CSS Corp)

Experience: 3 to 5 Years

Location: Bangalore

Employment Type: Permanent

Shift: Rotational Shift

Work Mode: Hybrid

Job Description:

We are hiring a Technical Support Analyst to provide support for Autodesk tools including AutoCAD, Revit, and 3DS Max. The role involves assisting users in the AEC domain with technical queries, troubleshooting issues, and ensuring seamless tool usage.

Key Responsibilities:

• Provide technical support for AutoCAD, Revit, and 3DS Max users
• Handle installation, activation, and licensing-related issues
• Perform L1 troubleshooting for configuration and technical problems
• Guide users on drafting, BIM modeling, and visualization workflows
• Manage customer queries via...