About the job Spanish Team Lead - Taguig (start ASAP)

About the job Spanish Team Leader (BGC)

Benefits: HMO for Employee and 2 Dependents (On Day 1), quarterly performance bonus, outstanding career development opportunities, 24 leaves annually

Key Qualifications:

• Amenable to work in shifting schedules.
• Amenable to work ONSITE (BGC Taguig).​
• Able to start ASAP​

Requirements:

• A minimum of 4 years with customer service in the BPO/BPM industry
• Bachelor's degree in any course
• Minimum B2 Level Spanish Proficiency based on CEFR or Berlitz
• Must have been a team lead for Spanish speaking agents doing voice work (inbound or outbound calls)
• 2+ years of experience in leadership roles

Job Responsibilities:

• Effectively manage teams including tasks such as resource planning, career planning, performance manageme...