Customer Service Specialist – Spanish Speaking (Social Media & B2B Support)

Location: Lisbon, Portugal (On-site)
Contract Type: 6-month contract
Start: ASAP
Work Model: Onsite only

About the Role

We are looking for a Spanish-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media platforms.
You will be responsible for end-to-end product troubleshooting, handling advertiser inquiries, and providing high-quality customer support related to digital advertising products.
Confidential information: the name of the client must not be disclosed.

Key Responsibilities

• Take an active role in identifying opportunities to enhance service quality and improve the overall advertiser experie...