Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience.
Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services.
Stay informed of updates to policies, procedures, and industry best practices.
Perform daily, weekly, and monthly administrative tasks related to spa operations in accordance with company policies.
Provide professional guidance to guests on treatments, services, retail products, and spa promotions, demonstrating comprehensive knowledge of all spa offerings.
Support guest hosting throughout their stay on the property as required.
Minimum Requirements:
International Diploma in Beauty Therapy (CIDESCO) or equivalent qualification.