Answer all incoming calls in a professional and courteous manner, providing accurate information about the spa’s services, products, promotions, and scheduling
Greet guests upon arrival and provide them with a tour of the facilities, explaining the different services offered and answering any questions they may have
Schedule appointments for guests, ensuring that they are booked for the correct services at the most convenient times
Check guests in and out of their appointments, keeping track of their service history and preferences
Process payments for services rendered, handling cash, checks, and credit card transactions accurately and efficiently
Keep the reception area clean and organized at all times, stocking it with brochures, magazines, and other materials as needed
Assist the Spa Manager with various administrative tasks, such as pr...