Elevate your career as a Spa Reservations Agent at Fairmont Banff Springs. Enjoy breathtaking views of the Canadian Rockies while delivering exceptional customer service and managing reservations.
Join our dynamic Spa Reservations team at the Castle in the Rockies, where hospitality meets adventure. This role is ideal for detail-oriented individuals ready to advance their expertise in Spa Reservations and Revenue Management. You'll engage with clients, assist them with bookings, and cultivate knowledge of our Spa offerings.
Key Responsibilities:
• Manage Spa reservations and internal communications effectively
• Produce and audit daily reports for accuracy
• Collaborate with various teams to exceed client expectations
• Promote Spa services and assist guests in treatment selections
• Support Spa operations, including reception and group sales
Requirements:
• Previous reservations or sales experience preferred
• Experience with Opera Property Manager or equ...